Legal Information

Return & Refund Policy

Please read our refund and cancellation policy carefully before purchasing services.

1. Membership Fees

All membership and service charges paid to Suvo Bandhan Matrimony are generally non-refundable unless specifically mentioned.

2. Cancellation Policy

Users may cancel their membership anytime, however no refund will be provided for already activated services.

3. Refund Eligibility

Refund requests may only be considered in case of duplicate payments or technical payment failures verified by our support team.

4. Processing Time

Approved refunds, if any, will be processed within 7 to 14 working days through the original payment method.

5. Service Limitation

Suvo Bandhan Matrimony does not guarantee marriage, compatibility or successful match results through the platform.

6. Jurisdiction

Any disputes, claims or legal matters related to Suvo Bandhan Matrimony shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal, India.

7. Contact Support

For refund or cancellation related queries, please contact our support team directly.